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  1. Enabling Band 2 Tile support and tile causes Band 2 font issue

    After enabling Band support in the current Winter Sports app, and adding a tile, all Zeros are now in a weird font. Here is an image of the issue: https://onedrive.live.com/redir?resid=5B8210AD35EF6718%21632047

    4 votes
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      1 comment  ·  Admin →
    • include open water and lap swimming as part of your app.

      Currently this option is not available. It should allow for swimming in 25 & 50m pools. It should also allow for open water swimming with an option for fresh or ocean water. For pool swimming time, length pool and number laps. For open water time, type of water and distance.

      16 votes
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      • lumia 730 update to windows 10

        Hello, I upgraded my Lumia 730 to Windows 10. Now I cannot use the Premium Features even though I bought a license for a year.

        1 vote
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          Thank you for using our apps and sorry for the inconvenience. We can certainly help you. Can you create a ticket so that we can track this appropriately if this is not too much trouble. In the ticket please include a receipt from Microsoft store and your registration email and we will enable your premium features within 24 hours. Happy tracking!

        • i have lost all my stats and the tile no longer has display of daily steps

          Live tile showing no data, need to open the app to check daily steps is this a fail in the new update

          1 vote
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            Pedometer issue has been fixed, if you are receiving automatic updates no further action is necessary, your pedometer will start working with the update. Otherwise you may want to go to the Store and click update. Pedometer also adds historical charts.
            As to live tiles – we are working on it.

          • what happens to the stats? today the first two ski days are gone

            See above, 2.0 still has my stats from last year

            28 votes
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              First of all make sure you are using the app with the same login. You have to register in order for us to keep all the runs. If there is still an issue, please, create a ticket, send us email you used to login, your phone model and we’ll look it up.

            • Support world wide resorts

              The updating of world wide ski resorts, open, lift, runs is not happening as it did. Planning trip to Europe and the app is not of use.

              10 votes
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                We have multiple worldwide resorts. We update daily all the stats you mentioned: open, lifts, runs, weather. On Windows Phone check “Weather/Resort info” tile on main screen, on Android/iPhone – “Resort Info” menu.

              • walk around your yard with snow shoes on, it gives your legs and butt a really good workout.

                Walking with snow shoes causes you to take exaggerated steps which work the leg and butt muscles more than just walking.

                6 votes
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                • tracking doesn't stay on

                  Nokia 925 - i switch it on, but it keeps going to the paused state.

                  64 votes
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                  • очень слабый перевод

                    Надо перевести все

                    4 votes
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                      Спасибо за комментарий. Мы работаем над переводом. Перевести все? Можно конкретно. Спасибо за использование ActiveFitness/Winter Sports. Happy tracking.

                    • display the top speed per lap

                      If I go to history and select a day, I see a list of laps. Currently the top speed that is displayed for each lap is the top speed of that day, not that lap.

                      38 votes
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                      • Check GPS data more...

                        ...my top speed is showing as a number around 8 or 9 characters long, yet the map data is showing the correct tracks/routes I have taken. So any idea why the top speed calculation can be so out?

                        2 votes
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                          1 comment  ·  Admin →
                        • fix app distance tracking accuracy

                          Distance tracking accuracy seems to degrade after the first half mile to the point I lose over a mile over my typical training run; I have a Lumia 928

                          10 votes
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                          • 5 votes
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                            • Adjust vertical tracking

                              I've used the app at least twenty times for a mixture of running, cycling and walking and haven't yet had a believable vertical distance. It regularly thinks I've run over 200m vertically in a 5km run on flat ground.
                              I have strong GPS signal and have used this in multiple places in the country
                              How does the vertical tracker work?

                              13 votes
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                                1 comment  ·  Admin →

                                Thank you for using Active Fitness! We will be submitting an update soon that fixes the issue. The reason you had incorrect vertical in some activities is because the app made a cumulative on segments of the run. In skiing or snowboarding you wouldn’t experience that, but in cycling, running and hiking we identified this as an issue and getting ready a fix.

                              • reorder tabs on the "leaders" page to show activities in which I participate first

                                Now I must scroll through a number of tabs some of which are for funky sports that some people don't even know exist before I get to cycling. Showing cycling first to me because that's what I do would be great.

                                8 votes
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                                  Thanks for using Active Fitness and congratulations for reaching the leaderboard! Great idea: sorting your tabs and having your favorite activities as well as sorting is on out to-do list. Thanks for suggesting it, stay tuned, we’re working hard to make the app even better…

                                • remove or edit training plans

                                  I bought the year plan, and when I look at a training plan to 'check it out' it automatically adds it to my training plans. Ho can I delete plans from training plans?

                                  3 votes
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                                    Thanks for using Active Fitness and purchasing the plan! We will be adding plan management in our upcoming releases. Currently, when you purchase a plan (or open a plan under an unlimited pass) it’s added to “my plans” automatically.

                                  • Untracked commute miles added to tracked bicycle ride

                                    I believe this is a bug in the app - a part of my today's commute seem to have been added to my bicycle ride. The commute shows up as one 37 mile lap in today's history but is shown on the map as one dot; the cycling laps look right, but the average speed is 0.

                                    1 vote
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                                    • Different goal sets for different activities

                                      The user should be allowed to set different goals for different activities. It doesn't make sense to have the same goal for walking and cycling, for example.

                                      7 votes
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                                        Thanks for using Active Fitness! Do you mean having default goal sets for different activities? Interesting idea, thank you. Currently we have training plans that serve the same purpose: they have a pre-defined goals embedded in the plan. We will be adding self-editable plans where you can set your own goals for multiple activities.

                                      • 3 votes
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                                          1 comment  ·  Admin →

                                          Thanks for using Active Fitness! We will be adding more granular control for interval increments.Currently, you can change audio cues to be more/less frequent (Settings/Voice), but I think you are looking for precise interval increments. This is on our todo list, and we will be definitely adding it. Thanks for sharing your idea!

                                        • enter mp3 player

                                          I want to run with music

                                          1 vote
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                                            1 comment  ·  Admin →

                                            Thanks for using Active Fitness! We will add music, in the meanwhile you can start your favorite music app, e.g XBox Music, start a playlist, then switch to Active Fitness, music will play in the background. Happy tracking!

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