I have been trying to post my history to Facebook and not been able to with error message email and password don't match. I now appear to have lost all my data and been logged out. A simple reset password facility would be good3 votes
Thanks for using our apps. When you login to the app simply click “Forgot Password” to restore your password. To get to that link from the app, click on avatar icon, from the menu at the bottom click “Switch Account”, then “Existing User”. Right next to it there’s forgot password link. Let us know if after login in you still won’t see your history.
I think that in history stats there should be average speed instead or with max speed19 votes
Thanks for using our apps, we are aware of this issue and will be posting an update soon.
why does this app keep deleting my history after each update. i just went to the slopes laat weekend and now everything is gone.1 vote
Thank you for using Active Fitness! When you do update, App stores all your previous information, but if you uninstall and re-install the app you might lose your data. Our database shows you had 4 runs at Northstar on November 21-st. How many runs are you missing? We are happy to help you.
Delete run does not work now...78 votes
Thanks for using Active Fitness! We are planning run deleting feature in the next few releases! Happy tracking!
I ride my horse roughly 40 miles a week and it would be cool if there was an activity for horseback riding (unless I'm missing it). Right now I'm using mountain biking, I believe, as the activity, because that seems closest to my activity level/exercise.16 votes
Thanks for using Active Fitness! We will be adding horseback riding to our upcoming releases. Happy tracking!
I use this info to gage my progress and it is in all other sports apps.7 votes
Thanks for using Active Fitness! We have a small pace indicator at the bottom of Activity screen. But you are right, we will make it more prominent and add to voice options. Happy tracking!
When I look at my history of hikes, I can only see time by lap. There is no total elapsed time for the entire hike.
I have a 3 mile loop that I have been hiking/running each morning and I feel like I am.getting faster each day, but there's no way to tell.8 votes
Thanks for using Active Fitness! We will be adding total elapsed time soon, stay tuned! Happy tracking!
When looking at 5K training plan, I believed it was to get to 5 km. Looking at it , it says it's to get to 12 miles. I think this is confusing ...2 votes
Thank you for using Active Fitness! Great catch, we will be updating plan description in the following releases to correct it. The 5K Plan actual goals are indeed within 5K range, please disregard the mileage in description. Happy tracking!
Just a detail but it would be good if there was some feedback for whether the GPS is activated or not. Lost track of a session because of this1 vote
Thank you for using Active Fitness! We started working on adding a visual and voice feedback on GPS status. Stay tuned, it should be done in the next few versions of the app. Happy tracking!
My 10k training plan disappeared after the update :)1 vote
Thank you for using Active Fitness and sorry you had this issue. Please, make sure to install our latest update 220.127.116.11 (scheduled tomorrow). Since you purchased the plan before 8/31, you are entitled for a promotion: your plan will be valid for the lifetime, without expiration limit as a courtesy for being one of the first customers. Thank you, and please update your app!
need to be able to delete and possibly manualy add runs. it thought the car ride through parking lot was a run when i forgot to turn off ap23 votes
Thanks for using Winter! We will have this available in the next week release! Stay tuned. Happy skiing and riding :)
I added Bad Gastein and Zell am See to favorites, going next Friday. Started tracking in local hill near Helsinki (Finland!). Map shows correctly, but runs show "Bad Gastein", and I'm now king of the mountain in Bad Gastein.
Thanks, we are aware of this issue, and it will be fixed in the next week’s release. Happy skiing and riding :) !
Stops tracking because "out of bounds" in LAAX, Switzerland.
really annoying bug.3 votes
Dominic, thank you for your suggestion. We are looking into it, and will fix in the upcoming release. Happy skiing and riding in LAAX. Enjoy the winter!
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