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  1. Statistics are deleted

    After one week of app using all statistics have been cleared. Is it expected behavior?

    4 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • What Android watches are supported

      I am using Windows Phone and want to buy Android watch. What android watches are supported or maybe there is some standard which is supported by Your software?

      5 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Thank you! We support any Android Wear device, however Android Wear currently only works with the Android version of our apps (i.e. you also need an Android phone with that). Then you can install Active Fitness or Winter Sports watchface on it and sync data. Our Windows phone app currently supports Microsoft Band wearable.

      • Reactivate Lifetime Pass

        Hi, sadly I have to bother you again with my Lifetime Pass. I bought it on the 31.08.2013 and you restored it once, after I bought a new phone. Now i reinstalled the app again and i would be glad if you could restore my lifetime pass again

        9 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Premium doesn't exist anymore

          I downloaded program to my new mobile. I bought a membership to Premium before, but now it is not there anymore.

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 3 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • i bought the track, but it didnt appeared

              I bought a track, my money run away, but the track dint appeared

              1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Не работает.

                Трекер считает пока телефон не заснет, на экране блокировки вообще ничего не показывает. Зачем размещать глючные и не рабочие приложения в магазин. На вид все симпатично и интересно но не работает. ОЧЕНЬ ОБИДЕЛО(((

                4 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Приложение работает с “заснутым” телефоном. Наверное, у вас установки не изменены. Чтобы показывало на экране блокировки, в установках выберите приложение Active Fitness, чтобы данные показывались на заснутом телефоне.

                • 2 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Pedometer issue has been fixed, if you are receiving automatic updates no further action is necessary, your pedometer will start working with the update. Otherwise you may want to go to the Store and click update. Pedometer also adds historical charts.

                    • 2 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                        The app is translated to many languages, and French among them. The app picks up the language settings on the phone. We have German, Italian, French, Spanish, Portuguese, Russian, Chinese and English.

                      • recuperar datos

                        Llevaba casi 60 días y tenía todos esos datos, pero hoy desaparecieron y solo tengo lo de hoy. Qué pasó?

                        3 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Nordic Walking

                          Nordic Walking?

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • pedometer

                            Pedometer stopped working

                            9 votes
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • traducción

                              Por favor sería. Posible que la voz que es de hombre de la app fuera. 100% español no se entiende lo que dice mas respeto para las latinas

                              7 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Export option does not exist as documented.

                                  There is no export option anything like the one documented. Further, the download-ish button on the maps does not seem to ever respond, on either Windows 8.1 or Windows 10.

                                  6 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • where's the Maps for the windows phone 10 version

                                      The maps don't show for history. when did this downgrade happen. Actually, a lot of things are missing for Winter Sports. maybe there will be maps of the days I ski next week? There's a lot missing in both the desktop and windows phone 10 versions. And it would be nice to be able to export GPX files. I could go on, but I'll stop there.

                                      2 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • an update any time soon????

                                          How come you guys release YOUR app for iPhone and Android But no update on WINDOWS for the last 9 months???

                                          11 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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